Safety Precautions for the Prevention of COVID-19
Japan’s travel and hotel industries are committed to customer safety, and have created and implemented policies to help prevent the spread of COVID-19. As such, all employees undergo daily temperature monitoring and health checks, and are required to wear masks. Surfaces and facilities where contact may occur are also regularly disinfected.
To help ensure safe and enjoyable travel for yourself and others in the face of the new normal, we kindly ask anyone traveling to please abide by the following guidelines.
Created with reference to the document “New Travel Etiquette,” created by the Travel Liaison Committee (a cooperative of the Ministry of Land, Infrastructure, Transport and Tourism, and the Japan Tourism Agency).
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Confirm any precautions in place at your travel destination.
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Wear a mask, for the safety of yourself and others.
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Please refrain from speaking aboard public transportation.
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Please wash and sanitize your hands regularly.
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Please avoid events or gatherings with large crowds.
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Avoid direct physical contact with others.
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Please speak in moderation while enjoying your meal.
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Maintain proper social distance, especially while standing in line.
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Ensure proper ventilation in indoor spaces.
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Monitor your condition and body temperature daily.
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Refrain from touching souvenirs or other products before purchase.
New Normal Fundamentals of Travel
- Monitor your condition and body temperature each morning.
- Confirm any precautions in place at your travel destination.
- Leave yourself plenty of leeway in your travel schedule.
- Maintain proper social distance, especially while standing in line.
- Avoid direct physical contact with others.
- Avoid events or gatherings with large crowds.
- Wear a mask at all times for the safety of yourself and others.
- Enjoy uncrowded, outdoor spaces when possible.
- Avoid cramped or crowded indoor spaces.
- Wash and sanitize your hands regularly.
- Avoid travel if don’t feel well.
- Cooperate with safety precautions in place at stores, restaurants, hotels, and facilities.
Tips for Transportation
- Please wear a mask aboard any public transportation.
- Please refrain from speaking aboard public transportation.
- Consider when you travel to avoid peak times and crowded trains.
- Travel on foot or by bicycle when possible. Who knows what you might discover?
Tips for Dining
- Avoid crowded restaurants and peak dining times.
- Make a reservation ahead of time to avoid standing in line.
- Dine side by side to avoid facing others.
- Speak in moderation while enjoying a meal.
- Enjoy alcohol in moderation.
Tips at Accommodations
- Wear a mask in all shared rooms and public spaces.
- When possible, converse in your room for your safety.
- Enjoy public bathing facilities respectfully and responsibly.
- When possible, open a window for increased ventilation.
- Practice proper social distancing among other guests.
- Wash your hands after using the elevator or opening doors.
- Wash and sanitize your hands regularly.
Tips at Sightseeing Destinations
- Avoid peak times when visiting a destination or facility.
- Make a reservation ahead of time to avoid standing in line.
- Avoid cramped or crowded indoor areas.
- Purchase tickets or reservations online, or use cashless options to avoid unnecessary contact.
- Wear a mask at all times.
- Refrain from extended conversations, and wash and sanitize your hands regularly.
Tips for Shopping
- Avoid peak times and crowded shopping areas.
- Refrain from unnecessary contact with items before purchase.
- Practice proper social distancing, especially while in line to check out.
- Use electronic and cashless payment options to avoid unnecessary contact.